Delivery & Returns

                                                                                                                       

Delivery

We know how exciting it can be for you waiting for your order & can't wait to receive your order, which is why we deliver your Item direct to your door By Royal Mail.

Order before 1pm Monday to Friday and we despatch the same working day,

Please note in busy periods,occasional we do run out of stock of certain items,if this is the case we shall notify you and get your item sent to us as quick as possible so we can dispatch the next working day.

Please note we are closed weekends and Bank Holidays.

We ship all of our packages via Royal Mali and a signature may be required on receipt on your item.

If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively the carrier will try 2 more times to deliver the package.

Returns

If for any reason you are not satisfied with your online purchase, you may return unused items within 30 days of receipt free of charge. The articles must be returned undamaged and with their labels attached. 

To return your order, Please send the package to the following address:

Baked Apple Limited
18 Cradley Enterprise Centre
Maypole Fields
Halesowen,
West Midlands
B63 2QB
United Kingdom

bakedappleltd@gmail.com

Please Note: Always include your order number(s) when you make a return to us.

Once we receive your return, all goods will be inspected.

Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you.

A refund of the returned goods will be made within 14 days to the card you used for the original purchase.

We offer a hassle free 30 day returns policy if your not satisfied with your purchase.

Since we are not responsible for any items that are sent to us in error, we recommend using a postal service that insures the value of your returned products or gives you a proof of posting.